We offer FREE standard shipping on all orders to the 48 contiguous United States*.
We aim to process all orders within 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
Standard shipping (via UPS Ground) is 3 to 7 days. You will receive another notification when your order has been shipped with tracking information to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 8 days of receiving your shipping confirmation email, please contact us with your order number.
* Contiguous United States refers to the 48 U.S. states located on the North American continent south of the U.S. border with Canada, plus the District of Columbia. The term excludes the states of Alaska and Hawaii, and all off-shore U.S. territories and possessions, such as Puerto Rico.
Returns and refunds policy
Unused items in their original condition can be returned within 14 days of receipt of delivery by contacting our customer support team.
In the event that your order arrives damaged in any way, please contact us as soon as possible with your order number and a photo of the item’s condition. We’ll be happy to find a solution and will replace or return for a full refund.
Please allow 2 business days for a refund to be processed and 3 to 5 business days for the refund amount to show up in your account. We will refund the full order amount including any return shipping costs.